Professional Indemnity • UK businesses • Plain English

Professional Indemnity Insurance, made clear.

Professional indemnity insurance helps protect your business if a client claims your advice, service, design or work caused them financial loss. It’s commonly used by consultants, contractors and service-based businesses — and it’s often required by clients or contracts.

Clear examples (no jargon) Quote-ready checklist We may introduce you to regulated partners

What is professional indemnity insurance?

Professional indemnity insurance (often called PI insurance) is designed to help protect your business if a client claims your work caused them financial loss. That can include allegations of negligence, errors, omissions, or miscommunication — depending on the policy terms.

What it helps protect

Advice & services

It’s mainly for financial loss claims connected to professional work — advice, services, plans, designs, reports, or deliverables.

Who it’s for

Service businesses

Consultants, IT contractors, designers, engineers, marketers, accountants, coaches, surveyors — anyone paid for expertise.

Why it’s common

Contracts

Many clients and contracts require minimum PI cover before you can start work — especially for contractors and B2B services.

Professionals collaborating — professional indemnity insurance context
PI claims often start with a dispute about results, expectations, or wording in a contract. Good cover can help when you need to defend your work.

What does professional indemnity insurance cover?

Policies vary, but professional indemnity insurance commonly helps with legal costs and compensation if you’re accused of causing financial loss through your professional work.

Common things PI may cover

Typical
  • Alleged negligence, errors or omissions
  • Professional advice that leads to financial loss (claimed)
  • Design/specification issues (claimed)
  • Legal defence costs (subject to policy terms)
  • Compensation or settlement payments (subject to terms)

Who needs professional indemnity insurance?

If clients rely on your expertise, and you’re paid for professional services, PI is worth considering — and it’s often requested in contracts.

Contractors & consultants

Most common

If you work B2B and sign contracts, PI is frequently required to start work — especially in IT, engineering and consulting.

Creative & digital services

Deliverables

Design, marketing, web work, content and strategy can lead to disputes about outcomes, deadlines, or scope.

Specialist advice roles

High trust

Financial, technical, compliance or professional guidance carries higher perceived risk — PI is often expected.

Business meeting — professional indemnity insurance context
If your work affects decisions, budgets, or outcomes, a disagreement can escalate into a claim. PI helps you defend your work and protect your business.

Not sure if PI applies to you — or how much cover you need?

We’ll make it simple. First, check what cover fits your situation. Then compare quotes from top providers and get a quote when you’re ready.

Real-world examples (simple)

These are plain examples to show the type of situation PI is designed for (exact cover depends on your policy).

Scope dispute

Common

A client claims your work didn’t meet the agreed scope and seeks costs to “put it right”.

Alleged bad advice

Advice

A client says your advice led to a financial loss and wants compensation.

Missed deadline

Delivery

A delayed deliverable triggers contractual penalties or loss of revenue claims.

FAQs

Quick answers that help visitors (and help SEO).

Is professional indemnity insurance required in the UK? +
It’s not legally required for most businesses, but many clients and contracts require it before you can start work. If contracts are part of your workflow, PI is often a practical necessity.
How much professional indemnity cover do I need? +
The right amount depends on your work, client requirements, contract terms, and worst-case exposure. Many businesses choose limits based on contract requirements first, then risk level.
Is PI the same as public liability? +
No. PI is for claims about advice/services and financial loss. Public liability is for third-party injury or property damage. See Public Liability.
What details help you get an accurate PI quote? +
Your industry, turnover, the type of services you provide, contract requirements (if any), and any previous claims or incidents.

Compare top providers & get a quote

Tell us a bit about your work and what you need. If appropriate, we may introduce you to regulated partners to provide quotes.

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Important: General information only. Cover depends on your circumstances and the policy terms, limits and exclusions. Read our disclaimer.

Related covers

PI is often combined with other covers depending on how you work.

Public Liability

Third parties

For claims from the public (injury or property damage) connected to your work.

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